Web Development
Custom websites, web apps, and e-commerce platforms built for performance, accessibility, and conversion. We own the full stack.
Full-stack
Cape Town, South Africa
We digitise the way
your business works.
From custom web platforms to intelligent process automation — DigiStep partners with growing businesses to replace manual bottlenecks with smart, scalable digital systems.
0
Projects delivered
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Avg. efficiency gain
0 uptime
SLA on managed systems
What we do
End-to-end digital services
End-to-end digital services
for modern South African businesses.
Business Process Digitisation
We map your manual workflows and rebuild them as efficient digital processes — forms, approvals, reporting, and notifications automated end-to-end.
Automation
WhatsApp Automation
Deploy intelligent WhatsApp bots that handle quotes, bookings, support, and lead capture — 24/7 without hiring a single agent.
Conversational AI
AI Integrations
Connect large language models and AI tools to your existing systems — customer-facing copilots, internal knowledge bases, and intelligent document processing.
LLM / GPT
ERP & Systems Consulting
Selection, implementation, and integration of ERP and CRM platforms. We bridge the gap between your business requirements and your tech stack.
Enterprise
Not sure where to start?
We'll scope your challenge for free. Book a 30-minute call and walk away with a clear digitisation plan — no obligation.
Book a free scoping call
Selected work
Real results for
Real results for
real South African businesses.
Custom fleet & invoicing platform for a Cape Town courier
Replaced a paper-based dispatch and invoicing workflow with a real-time web platform — drivers log jobs on mobile, invoices are generated instantly, and management has live visibility of every route.
80%
reduction in invoice processing time. Monthly reconciliation dropped from 3 days to half a day.
WhatsApp lead bot for a residential property agency
Built an intelligent WhatsApp bot that qualifies buyers and renters 24/7 — capturing budget, area preference, and contact details before routing to the right agent. Integrated directly with their CRM.
300+
qualified leads captured per month, with zero manual triage by the sales team.
ERP integration & production reporting for a Gauteng manufacturer
Connected three siloed systems (Sage, a custom inventory tool, and Excel) into a single unified dashboard. Production managers went from compiling spreadsheets to viewing live KPIs on any device.
15 hrs
of manual data entry eliminated per week across the operations team.
How we work
From idea to deployed system,
From idea to deployed system,
without the chaos.
Discovery
We map your current workflows, pain points, and goals. No jargon — just clear understanding of where you are and where you want to be.
Scope
We define deliverables, timelines, and costs in plain English. You approve before a single line of code is written.
Build
Agile sprints with weekly check-ins and a staging environment you can see and test. No surprises on delivery day.
Launch
Go live with training, documentation, and optional ongoing support. We don't disappear after deployment.
WhatsApp automation
Your business, always
Your business, always
available on WhatsApp.
WhatsApp is where South Africa does business. We build intelligent automation flows that handle the repetitive conversations so your team can focus on what matters.
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Instant quote requests — customers describe what they need and receive a structured quote automatically.
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Appointment booking — calendar integration with automated reminders, no-shows drop significantly.
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Order status updates — automated delivery notifications pushed directly to your customer's WhatsApp.
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Lead capture & CRM sync — every conversation logged, qualified, and routed to the right team member.
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24/7 availability — respond to customers outside business hours without adding headcount.
DigiStep
online
👋 Hi! I'm the DigiStep assistant. How can I help you today?
1️⃣ Get a quote
2️⃣ Book a consultation
3️⃣ Learn about our services
1️⃣ Get a quote
2️⃣ Book a consultation
3️⃣ Learn about our services
09:01
Hi, I'd like to get a quote for a web app please
09:02 ✓✓
Great choice! 🚀 To prepare your quote, could you tell me:
What industry is your business in?
What industry is your business in?
09:02
We're a logistics company in Cape Town
09:03 ✓✓
Perfect! Logistics automation is one of our specialties 📦
Roughly how many users will use the system?
Roughly how many users will use the system?
09:03
About 25–30 staff members
09:04 ✓✓
Pricing
Transparent ballpark pricing.
Transparent ballpark pricing.
No hidden retainers.
Every project is scoped individually — these tiers give you a starting point so you can budget with confidence before we even speak.
Starter
R8,500+
Once-off. Typically 2–4 weeks.
- Professional marketing website (up to 6 pages)
- Mobile-responsive, SEO-ready
- Contact form + WhatsApp integration
- Google Analytics setup
- 1 month post-launch support
Growth
R22,000+
Once-off. Typically 4–8 weeks.
- Everything in Starter
- Custom web application or portal
- 1 third-party integration (CRM, payment, etc.)
- Basic WhatsApp automation flow
- Admin dashboard + reporting
- 3 months post-launch support
Custom
Let's talk
Scoped to your requirements.
- Multi-system ERP integration
- AI / LLM product integrations
- Full process digitisation programs
- Ongoing managed support retainer
- Dedicated project manager
- SLA-backed support agreement
All prices in ZAR, excl. VAT. Hosting, domain, and third-party licences are billed separately at cost.
What clients say
Trusted by growing
Trusted by growing
South African businesses.
"DigiStep completely changed how we run our operation. What used to take my team three days at month-end now takes a few hours. The system they built is exactly what we asked for — nothing overcomplicated, just clean and it works."
"The WhatsApp bot has been a game-changer for our agency. We're capturing leads at 11pm on a Sunday that we used to miss entirely. It qualifies them, gets the details, and sends them to the right agent. Our conversion rate is up noticeably."
"We'd been struggling to get a clear picture across our three systems for years. DigiStep's solution was elegant — not a massive ERP overhaul, just a smart integration layer that actually works. They communicated well and delivered on budget."
About DigiStep
Senior-level execution.
Senior-level execution.
No agency bloat.
DigiStep is a boutique digital transformation consultancy based in Cape Town. We're not a factory — we're a tight-knit team of senior engineers and consultants who care deeply about the work we put our name on.
With 10+ years of enterprise .NET development and a cross-stack background spanning React, Node, Python, SQL, and cloud infrastructure, we bring enterprise-grade thinking to businesses of all sizes — without the enterprise price tag or the layers of account management you don't need.
We work closely with each client, speak plainly, and build things that last. If something won't actually help your business, we'll tell you before we bill for it.
.NET / C#
React
Node.js
Python
SQL Server
PostgreSQL
Azure
WhatsApp API
OpenAI / Claude
Sage / SAP
10+
Years in enterprise development
.NET, full-stack, and systems architecture across multiple industries.
50+
Projects delivered
From single-page sites to multi-system enterprise integrations.
5+
Industries served
Logistics, property, manufacturing, retail, professional services.
100%
Remote-ready
Cape Town-based, working with clients across South Africa and beyond.
Get in touch
Tell us what
Tell us what
you're building.
Fill in the form and we'll get back to you within one business day. Prefer WhatsApp? Chat to us directly — it's how we work best.
Ready to digitise?
Let's build something
Let's build something
that actually works.
No lengthy proposals, no retainer lock-ins. We scope your problem, quote honestly, and deliver on time. Based in Cape Town, serving businesses across South Africa.